Frequently Asked Questions
The useful details, made clear.
Review how requests work, where specialized services fit and what happens before service is confirmed.
Good to know
Questions before you begin?
If your question is not answered here, use Contact for a general inquiry or Make a Request for a service need.
01What is Extreme Concierge?+
Extreme Concierge is the flagship Wasatch Mountain Concierge service for unusual, custom or multi-step objectives. Requests are reviewed individually and may be performed, coordinated or declined depending on scope, legality, resources, timing and availability.
02What does Vehicle Concierge provide?+
Vehicle Acquisition & Sale Concierge may assist with research, sourcing, market comparisons, communication, client-side negotiation assistance, listing preparation, photography, buyer communication and purchase or delivery logistics. Specialized work may be coordinated with qualified third parties.
03Is Wasatch Mountain Concierge a dealership?+
No. The client remains the buyer or seller of record. Wasatch Mountain Concierge does not present itself as a dealership, provide financing, own client inventory or guarantee a vehicle's condition, acquisition or sale.
04How are transportation requests handled?+
iRyde is the dispatch and mobility-coordination capability used when a client request involves drivers or transportation. Submit a request for a quote so the itinerary can be reviewed.
05Does submitting a request confirm service?+
No. The business reviews the request and sends a quote by email. The customer then confirms and completes the applicable payment process before service is confirmed.
06What is the iRyde Annual Pass?+
The iRyde Annual Pass is a transportation-focused offering for frequent clients. Potential savings, preferred access and other transportation-related benefits depend on current pass details and availability.
07Can I submit a property-related request?+
Yes. Choose Property-Related Request when beginning. These requests are reviewed individually and are not presented as a fixed service program.